Our company was founded on delivering real, personal service. We are excited about FIRMA recently opening for business in numerous states within the U.S.

Welcome to FIRMA Foreign Exchange.

Network Administrator

Are you looking to work for one of the best?

FIRMA Foreign Exchange was recently named one of the Best Workplaces in Canada (2011 and 2013) and Recommended Employer in the Australian Business Awards (2012).  Check out our other awards here: http://firmafx.com/ca-en/company/awards-and-distinctions/.

FIRMA Foreign Exchange is one of the world’s leading foreign exchange brokers (B2B) with locations across Canada, the United Kingdom, New Zealand, United States and Australia. Our company has over 17,000 customers worldwide and 23 international branch offices.

We trade in all major international currencies in excess of 5 billion dollars annually. Working with financial institutions worldwide, we process trades for businesses of all sizes or individuals making major purchases outside their country of origin. Furthermore, we offer our clients international wire transfers, foreign currency drafts, forward contracts, foreign currency payables services and exclusive market information.

We are currently accepting resumes in our IT Department for the position of Network Administrator at our Edmonton Head Office.

We value our employees greatly and as a member of IT, Firma will continue to invest in your career development by assisting you with further technical training.

The ideal candidate will have 5+ years of related experience, be a quick learner, motivated self-starter, active team player, have excellent written and verbal communication skills, and have previous experience in a customer service or support desk role. 

The hours for this position are typically 8:00am to 4:00pm, 35 hrs a week. Our operation runs 24/7, so there will be a need for the individual to be on call from time to time, hence flexibility is required.

Educational background should include; a Post Secondary Degree/Diploma or Certification from a Technical Program.

Responsibilities include:

  • Network infrastructure management and troubleshooting (routers, switches, firewalls).
  • Network security & monitoring.
  • Windows server & desktop support.
  • Active Directory administration.
  • Investigation, evaluation, and implementation of software and hardware.
  • Helpdesk administration.
  • Hardware support, including; servers, desktops, printers, card readers, cell phones, and other peripheral equipment.
  • Documentation of various processes & procedures.

As the ideal candidate you possess:

  • Ability to independently learn and implement new technologies.
  • High competency in IT security best practices and administration of related devices and systems.
  • Ability to clearly communicate and accept feedback in a professional manner.
  • Strong interpersonal skills and the ability to work under pressure within a fast-paced team environment.
  • Ability to prioritize and handle multiple competing tasks.
  • Solid problem solving and analytical skills.
  • High attention to problem description, detail, and impact.
  • Goal-oriented, self-motivated, with a customer service focus.

Experience in the following will be considered beneficial, but not necessary for the position:

  • VMware administration.
  • Citrix administration.
  • Backup administration – Veeam & Backup Exec.
  • Administration of Juniper Networks products.
  • SAN Administration.
  • CRM administration.

Total Compensation:

  • Salary will be discussed during the interview.
  • Medical and dental benefits.
  • 10 vacation days, 5 personal days, 0.5 Friday per month (=21 paid days off per year).
  • Employee recognition system – movie tickets, iPods, etc.
  • Other perks – discounted ETS pass, casual Fridays, fresh fruit and beverages, staff appreciation events.

If this opportunity is of interest and you meet the above qualifications, please submit your resume in PDF format to TechCareers@firmafx.com.   IMPORTANT: email applications without the inclusion of a professional email body will be discarded.  Please use the email body as a substitute for your cover letter.

FIRMA Foreign Exchange would thank all applicants in advance, however, only qualified candidates will be contacted.

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